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I have problems with customer service at my current company. What can I expect from Superior Rex? |
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Our customer service and quality assurance employees are highly trained and experienced. They are completely dedicated to providing you with quality equipment known the world over for its ruggedness and durability. Our staff prides itself for its attention to detail and highly personalized service. |
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If I have a problem with my Superior Rex product, how do I obtain service? |
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All Superior Rex equipment is covered by our standard one year warranty. If you need service, simply contact our knowledgeable customer service representatives. At Superior Rex there is ALWAYS someone to talk to. |
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Does Superior Rex offer custom units and configurations? |
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If we don't already make a unit that meets your needs, our engineers can develop a product for virtually any application. Computer simulation programs are utilized to design nonstandard units to meet our customers' specific requirements. |
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Where are Superior Rex products produced? |
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From our manufacturing facilities in Fort Worth Texas, we provide the air conditioning industry with a wide range of high quality products. Our products are sold throughout the U.S. as well as internationally. |
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How do I select the product that's right for my application? |
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Depending on the detail of the specifications for the units you require, try our search. Or if you prefer, you can contact Superior Rex directly where one of our highly trained customer service representatives would be happy to assist you. |
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Does Superior Rex make home air conditioning products? |
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Yes and No! Superior Rex is a commercial air conditioning company, meaning we manufacture and install units in large quantity. While we are not the company for a single window air conditioner, we do manufacture several models that are ideal for apartment and condominium complexes. |
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Frequently Asked Questions 
